At Nogit Store, your complete satisfaction is our priority. We strive to make the return process simple, fair, and hassle-free if something isn’t quite right with your purchase.
Return Eligibility
Most items can be returned within 30 days of delivery, as long as they meet these conditions:
Unused and unworn
Returned in original packaging with all tags and labels attached
In the same condition as received
Non-Returnable Items
The following items are not eligible for return or refund:
Sale, clearance, or final-sale products
Custom-made or personalized items
Hygiene, beauty, and personal care products (once opened)
Opened or used consumable goods
How to Start a Return
Email us at info@nogit.store with your order number and the reason for the return.
Our team will review your request and respond promptly with instructions and, if approved, a prepaid return shipping label.
Pack the item securely in its original packaging and ship it back as directed. We recommend keeping proof of shipment.
Refund Process
Once we receive and inspect your returned item, we will process your refund to the original payment method.
Refunds typically appear within 5–10 business days, depending on your bank or card issuer.
Original shipping charges are non-refundable, except when the return is due to our error (e.g., wrong or damaged item).
We reserve the right to deny returns that do not meet our policy conditions.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect:
